|Common problems and solutions
The interactions do not work properly on my computer.
Solution: Module interactions require Adobe Flash Player. Please download and install Adobe Flash Player.
Acrobat Reader files (i.e., PDF) do not open or I get a message stating, “Windows cannot open this file.”
Adobe Acrobat Reader is either not installed, not installed properly, or your operating system does not meet the minimum requirement for Adobe Acrobat Reader version 6 or above.
When the module opens in my browser, the pages do not fit on the screen, and I must scroll considerably to view the pages.
This module requires a minimum screen resolution of 1024 pixels x 768 pixels. You can check and change your resolution by following these simple steps: from the “Control Panel” task window, open the display settings by double clicking on the “Display” icon. The display properties task window will open; click on the “Settings” tab. Make sure the “Screen Area” is set to at least 1024 pixels x 768 pixels. Additionally, make sure the “Colors” are set to “16 bit” or greater. Please note, configuration may vary between operating systems and computer manufacturers.